FAQs

1. What products do you sell?

We offer a variety of electronic products, including new, like-new, and gently used items that have only been used once. All products are thoroughly checked to ensure quality.

2. Do you offer free shipping?

Yes! We provide free shipping on all items, with delivery available only within the UK.

3. What are your business hours?

Our team is available Monday – Friday, from 9 AM to 5 PM to assist with any inquiries.

4. What is your return policy?

We accept returns on all eligible products. If you are unsatisfied with your order, please contact us within 30 days of delivery to arrange a return or exchange.

5. How can I contact customer support?

You can reach us via:

• Email: Support@UnivibeMarket.shop
• Phone: +44 (203) 701-2377

We’re happy to assist you with any questions or concerns.

6. What payment methods do you accept?

We currently accept:

• PayPal
• Venmo

Both options provide a fast, secure checkout experience.

7. How long does delivery take?

Orders are processed within 1-2 business days and typically arrive within 3-5 working days across the UK.

8. Can I track my order?

Yes! Once your order has been shipped, you will receive a tracking number via email to monitor the delivery status.

9. Do you sell internationally?

Currently, we only ship within the United Kingdom. Stay tuned as we plan to expand in the future.

10. How do I cancel my order?

If you need to cancel an order, please contact us as soon as possible at Support@UnivibeMarket.shop. Orders that have already shipped cannot be canceled, but you can return them for a refund.